frequently asked questions

  • Yes, I am currently accepting new clients. However, due to the short-term nature of the therapy program, if I am not able to take on new clients immediately, you can be placed on a waitlist. I will contact you as soon as a spot becomes available, typically within 3-4 weeks.

  • My fees are $180 per 50-minute session.

  • The therapy office is a structured, short-term, 10-week approach drawing on elements of DBT, MBT, ACT, CBT, and Attachment.

    For all clients, therapy begins with the structured 10-week approach, and after that we transition to an as needed model of therapy.

  • The 10-week therapy program is a structured framework designed to provide a solid foundation for lasting growth. We meet weekly for 50-minute sessions, focusing on emotional regulation, self-esteem, behaviour management, and reducing avoidance, among other skills. The program is tailored to your unique needs, integrating evidence-based approaches from DBT, ACT, and CBT.

  • While the 10-week program is designed to help you build a strong foundation, follow-up sessions are available on an as-needed basis. After completing the initial 10 sessions, you can choose to continue therapy at a frequency that works for you.

  • Yes! I offer a free 15-minute consultation where you can ask questions and learn more about the therapy process. This is a great way to determine if the 10-week program (or ongoing therapy) is the right fit for you.

  • All therapy sessions are currently held online via Zoom. This offers flexibility and convenience, allowing you to attend therapy from the comfort of your own home or any quiet, private space with a good internet connection.

  • Each therapy session lasts 50 minutes. This time allows us to focus on the key areas of therapy and address any immediate concerns or progress.

  • To book a session, simply schedule a free 15-minute consultation via the website. During the booking process, you’ll also provide your basic demographic information. After your consultation, you can book your therapy sessions through the same platform.

  • Therapy can help you address emotional challenges, improve self-esteem, develop healthier coping strategies, and build resilience to face future challenges. By using evidence-based techniques from DBT, ACT, and CBT, you’ll develop practical skills that empower you to manage life’s complexities with confidence.

  • You’ll notice progress when you begin to feel more in control of your emotions, exhibit improved coping strategies, and see changes in your thoughts and behaviours. During follow-up sessions, we’ll also check in on your progress and adjust the approach as needed to ensure you continue moving toward your goals.

  • Due to the short term nature of this therapy (10-weeks) ideally you won’t need to cancel or reschedule. That being said, sometimes life happens and this is unavoidable.

    If you need to cancel or reschedule an appointment we need at least 48-hours notice otherwise you will be charged for the missed session. For example, if your session is scheduled for Friday at 9AM you must to let us know that you will not be able to make before Wednesday at 9AM.

    If you cancel a rescheduled appointment you will still be charged for the session even if you abide by the 48-hour notice.

  • You will be provided with a receipt for each session which include the date and time of your appointment, the amount charged, and your psychologists license number.

    In general, this is all an insurance company will require. Should your insurance require additional information, speak to your individual therapist.

  • The first session will be an opportunity to get to know each other and establish your goals for therapy. We will discuss your challenges, any previous experiences with therapy, and what you hope to achieve. You'll also learn about the therapy framework and how we'll work together.

  • Before your first session, take a moment to reflect on your goals and any current challenges. Think about what you would like to achieve through therapy and any questions you may have. This will help you get the most out of your initial session.

    Therapy is a challenging process.

    In our sessions we will discuss aspects of your emotions, personality, word choices, and presentation, that you may never have given a second thought.

    You can best prepare for therapy by keeping your mind open, being willing to look at the choices/behaviours/actions that are not “working” for you, and applying the tools from therapy in your life.

  • Psychologists are only licensed to practice in the province/territory/state where they live/work. So although the services offered at ELM are available online, you must be located in the province of Quebec to receive these services.

    Link: OPQ Guidelines

  • Yes, everything shared during therapy is strictly confidential. Your privacy is of utmost importance, and I follow all ethical guidelines to ensure that your personal information is kept secure.

    Within Quebec, psychologist are legally required to keep information discussed in therapy strictly confidential. There are only three where a psychologist can breach confidentiality without consent; (1) if you are in danger of harming yourself; (2) if you are in danger of harming someone else; (3) if there is evidence of child/elder abuse. Otherwise everything you say in therapy, stays in therapy.

  • On September 22, 2022, Law 25 concerning the protection of personal information will gradually begin to come into force, over a period of 3 years. This law affects in particular the standards of practice of health professionals.

    Your privacy is taken seriously and I am committed to protecting your personal information. All personal data shared is handled in compliance with Quebec's laws, including Law 25 (Act modernizing legislative provisions relating to the protection of personal information, LQ 2021, c 250) and the guidelines issued by the Government of Quebec (Modernization of the protection of personal information).Information will not be disclosed to any other party without your consent.

    Information Collected
    Information is collected when a message is sent to our email (clinic.elm@gmail.com), when a request for services is made through our contact form page on the website, and when a request for services is made through our book a consultation page on the website . This request is transferred by email to the clinic’s inbox (clinic.elm@gmail.com).

    A minimum amount of information is collected in order to schedule an initial consultation and open a file that is in line with record keeping guidelines issues by the Government of Quebec (Regulation respecting the keeping of records and consultation offices of psychologists and by the Code of ethics of psychologists) and recommended by the Order of Psychologists of Quebec (Guide Explicatif Concernant la Tenue de Dossier).

    Consent for Communication and Teletherapy Software
    When you communicate personal information by email or verbally during a telephone/teletherapy call, this constitutes consent on your part for us to use this information. Information collected will be stored in a client file created by your therapist.

    Using a teletherapy platform, in this case zoom, to communicate with each other adds a third party over which we have no control. It is important that you familiarize yourself with their Zoom’s privacy terms (https://www.zoom.com/en/trust/privacy/?cms_guid=false&lang=en-US). Accepting a teletherapy appointment constitutes your consent, meaning that you have read and understood the security and confidentiality conditions associated with Zoom and you authorize your psychologist to use this technology for your appointments. As agreed to in the consent form, sessions cannot be recorded on audio or video media by either party, unless both consent in writing.

    Rights of access, rectification of personal information and complaints
    As a client, you have the right to access, modify, correct or delete personal information concerning you at any time. To make corrections to your personal information or to update it, to request the removal of personal information from the clinic’s contact list or for any other questions regarding the collection and use of personal information, please contact us at clinic.elm@gmail.com.

    Please note, guidelines recommended by the Order of Psychologists of Quebec stipulate responses to requests must be made within a reasonable time frame (30-days from request receipt). If the office is closed, responses will be made within 30-days of the office re-opening.